If you’re going to miss a workout please don’t text me about it. Please don’t e-mail me about it. Please don’t tell a friend to tell a friend to tell me about it.
Deliver the bad news in person, face-to-face, courageously. Unless there’s no alternative, always deliver bad news to a face, rather than to a screen. Here I’m considering bad news anything that could elicit a conflict or a negative emotion.
I’d forgive you for not understanding this, because many of the people who are supposed to be educating you don’t understand it either.